ACSI, ʻo ia hoʻi, kahi noiʻi o ka ʻoluʻolu o nā mea kūʻai aku ma USA, ua hoʻomākaukau pū ʻia i kahi loiloi o ka hauʻoli o kā lākou mea kūʻai aku me nā hōʻailona pākahi ma ka hopena o 2014. Aia kekahi mahele kūikawā i nā smartphones, kahi e nānā ʻia ai ka ʻoluʻolu ma mua o ka wā ma mua. Maʻaneʻi, ke nānā pono nei ka honua i ʻelua o nā hōʻailona kiʻekiʻe, Samsung a Apple, ka mea i hoʻokūkū nui no kekahi mau makahiki i kēia manawa, a hiki i kēia manawa me he mea lā e haʻalele ʻo Samsung ma hope o Apple no ka manawa lōʻihi.
Akā ua loli kēlā i kēia makahiki, a ua hōʻike ʻia nā hopena o ka hōʻike ACSI e ʻoi aku ka hauʻoli o nā mea kūʻai aku me nā kelepona Samsung ma mua o nā kelepona. iPhone, a hiki i kēia manawa i manaʻo ʻia ʻo ke kūlana gula o ke kelepona. ʻO ka ʻokoʻa ma aneʻi he mea kupanaha, ʻoiai ma Samsung aia kahi hoʻonui makahiki-ma-makahiki o ka ʻoluʻolu e like me 11%, ma Apple nā mea kūʻai aku i hōʻike i ka emi ʻana o ka hauʻoli e 4,8%. Ua hoʻopaʻa ʻia ka emi ʻana i ka makahiki i hala, e 2,5%, ʻoiai ma Samsung aia ka piʻi o 6,6%. Akā he aha ka mea ma hope o ka emi ʻana o ka hauʻoli me nā iPhones? ʻO ka nui paha o nā hihia e hoʻopuni ana iā lākou ke hewa iPhone i nā makahiki i hala iho nei a i kēia makahiki wale nō ka nui o ia mau mea - nā pilikia me ke kulou ʻana, ka hoʻomanaʻo ʻana, ua loaʻa i ka pahu kiʻi kiʻi i ka nui o ka hoʻohewa ʻana a i ʻole, ʻaʻohe pilikia o ke kaomi ʻana i hiki ke lohe ʻia i ka wā e hoʻohana ai i kekahi mau ʻāpana. iPhone 6s.
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