I ka wā i puka mai ai ka maʻi maʻi coronavirus a ua pani ʻia nā kikowaena lawelawe Samsung ma Kanada, ua hele mai ka hui me kahi hopena e hiki ai i nā mea kūʻai aku kūloko ke hoʻomau i ke kākoʻo a hoʻopaʻa i nā hoʻopuka huahana. A no kēia hoʻoikaika ʻana, ua loaʻa i ka lālā Kanada o ka ʻenehana ʻenehana Korea i kēia manawa he makana kālā ma ka ʻāpana Best Customer Experience Crisis ma ka International Customer Experience Award (ICXA).
Samsung lanakila ʻO ka lua no kāna papahana Stay Home, Stay Safe, i hoʻokuʻu ʻia ma hope koke o ka pani ʻana o ke kikowaena lawelawe ma Kanada, kahi i mālama ai ka ʻoihana i kāna kūpaʻa i ka palekana a me ka lawelawe mea kūʻai aku. Ua ʻae ka papahana i nā mea kūʻai aku e kākau inoa no ke kiʻi manuahi ʻole a hoʻihoʻi mai me ka nānā ʻole ʻana i ka palapala hōʻoia a i ʻole ʻaʻole.
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Eia kekahi, ua hoʻokō ʻo Samsung i nā protocols palekana e like me nā kūlana hoʻomaʻemaʻe koʻikoʻi ma nā kikowaena lawelawe a ua lilo ʻo ia i mea hana wale nō i ka ʻoihana e hāʻawi i kahi koho hoʻoponopono "garage" no nā mea hana nui. ʻO ia wale nō ka mea hana ma Kanada i hoʻihoʻi i ka mea kūʻai aku i loko o ʻekolu a ʻelima mau lā ʻoihana.
Hiki paha iā ʻoe ke hoihoi
Ma kahi o Samsung, ua ʻike ka ICXA i ka Ministry of Health o Saudi Arabia a me Petromin Express, PZU SA, Shell International a me Sunway Malls no ka ʻike maikaʻi loa o ka mea kūʻai aku i ka pilikia. "Hoʻohanohano nui ʻia mākou e ka makana no kā mākou hoʻokō ʻana i ka hāʻawi ʻana i nā lawelawe maʻalahi, maʻalahi a me ka uku i kā mākou mea kūʻai aku a puni ka ʻāina," ʻO Frank Martino, ka hope pelekikena o ke keʻena ʻoihana ʻoihana o Samsung Canada, e hoʻolohe iā ia iho.
